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Crawford CAT Adjusters receive a 35% discount on all KMC Continuing Education courses! Use Code CAT2025 at checkout!

35%

Savings on CE’S

Delivering A+ Customer Service

This 1 module course is intended to provide an overview of the basic fundementals of Customer Service.

Content:

1. Introduction
2. Customer Service
3. Why Companies loose Customers 4. What is a Customers Reality 5. Discretion is a Virtue 6. Meeting a Customers Personal Needs 7. The Power of the Spoken Word 8. Getting to know the Customer

States:

Alberta, ARKANSAS, British Columbia, DELAWARE, FLORIDA, KENTUCKY, LOUISIANA, Manitoba, MINNESOTA, NEW HAMPSHIRE, NORTH CAROLINA, OKLAHOMA, ONTARIO, Quebec, Saskatchewan, WYOMING

$20 Buy now