Our philosophy at KMC On Demand is to combine best-in-class learning technology with vital learning content to seamlessly translate learning into performance.
We are constantly reminded of the brain drain facing our industry as experienced insurance professionals retire and are replaced by less experienced professionals. But what is being done about it?
KMC On Demand provides formal and informal learning, information repositories, expert forums and digital solutions to the millennial generation in a format they know and trust. By ensuring the information is both vital and it accessible, you will see performance improvement and business results.
New thinking proposes that we learn more from informal resources than formal; we hold this to be true and so support our e-learning modules (formal) with Performance Support, Claims Links, Claims Glossaries and web 2.0 resources (informal). Just enough information, just in time.
A companyâ€™s claim handling is only as good as its weakest link. We provide an Expert Forum where you can tap into critical knowledge and make it accessible across your enterprise. Experts respond to your questions online and their answers are archived in a searchable repository. This personal interaction helps foster an enriched learning environment.